How to delete your account
How to delete your account
In accordance with the General Data Protection Regulation (GDPR), you have the right to delete your account and associated personal data.
Via the Groowble app:
- Open the Groowble app
- Go to your profile
- Navigate to Settings
- Select “Delete my account”
- Confirm the deletion
Can’t access the app anymore? If you can no longer log in or have uninstalled the app, send us an email at contact@groowble.com with the email address associated with your account. We will process your request as soon as possible.
Data deleted
When you delete your account, the following data will be erased:
- Your user profile (name, email, phone)
- Your login credentials
- Your preferences and settings
- Chores and rewards you created
- Points history
- Children profiles associated with your account
- Links with co-parents
Processing time
Your account is deactivated immediately after your deletion request. In accordance with GDPR, your personal data is permanently anonymized within a maximum of 30 days.
Note: Some data may be retained in anonymized form for statistical purposes, but will no longer identify you.